Privacy Policy

1. Introduction

ReDiscover Tech, LLC ("we," "our," or "us") operates the ReDiscover Television platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service, website, and mobile applications (collectively, the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address and password when you create an account
• Profile Information: Display name and avatar (if provided)
• Payment Information: Billing details processed securely through our third-party payment processor (Stripe). We do not store full credit card numbers on our servers
• Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

• Usage Data: Watch history, viewing progress, content preferences, search queries, and interactions with the Service
• Device Information: Device type, operating system, browser type, screen resolution, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies and Similar Technologies: We use cookies and local storage to maintain your session, remember preferences, and improve the Service

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve the Service
• Process transactions, manage your account, and send related communications
• Personalize your experience, including content recommendations
• Track viewing progress and watch history for seamless playback across devices
• Communicate with you about updates, promotions, and new features (with your consent)
• Monitor and analyze usage trends to improve functionality and user experience
• Detect, prevent, and address fraud, abuse, and technical issues
• Comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), cloud hosting (Supabase), email delivery, and analytics. These providers are obligated to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4.3 Business Transfers

In connection with any merger, acquisition, or sale of company assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.4 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for analytics, research, or business purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

Watch history and viewing progress data may be retained in anonymized form for analytics purposes after account deletion.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with hashed passwords
• Role-based access controls for internal systems
• Regular security assessments and monitoring

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a portable copy of your data in a structured format
• Opt-Out: Opt out of promotional communications at any time by using the unsubscribe link in emails or adjusting your account settings

To exercise any of these rights, please contact us at support@verticalcinema.tv. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

• Essential Cookies: Required for the Service to function (authentication, session management)
• Functional Cookies: Remember your preferences and settings (subtitle preferences, playback settings)
• Analytics Cookies: Help us understand how users interact with the Service

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@verticalcinema.tv.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, we transfer and process data in the United States.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by us
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: